The Trail Difference
Trail Appliances' Story
Family owned and operated since 1974, Trail Appliances is the leading independent appliance retailer in Western Canada with 15 stores in Alberta, Saskatchewan and British Columbia.
Today, two generations of the Broderick family are actively involved in a business that began with renting appliances from their bottle depot on Macleod Trail in Calgary. Since then, the company has been built on service, old fashioned values, community involvement and pride in providing the market’s most innovative products at the best price.
Trail Appliances provides a huge selection of leading brand name appliances from both North American and European manufacturers. Throughout its history, Trail Appliances has been recognized as an industry leader and continues to expand its product lines to meet the needs of its customers.
Trail Appliances has always offered excellence in customer service, sales, delivery, and after-sales support. The company continues to grow and employs over 600 employees throughout Western Canada. Thanks to the dedication and commitment of their team, Trail Appliances is regularly recognized with both consumer and industry awards.
Western Canada's Largest Selection
When you walk into a Trail Appliances showroom, you are met with more than just a warm, friendly smile. You're met with exactly what you came in for – the largest selection of quality, brand name appliances and more! The best from North America and Europe as well as the largest selection of ENERGY STAR® appliances under one roof.
At Trail Appliances, we offer over fifty brands to give you the perfect appliance to fit your space, lifestyle and budget. Our expert sales team, inspiring display kitchens, and our own specialized service and delivery professionals make it easy for you to choose the right appliances at the right price.
Outstanding Sales Team
Our well-educated sales team is ready to help you remodel your kitchen or plan for a new home. They have been through extensive training to ensure you get the best and most knowledgeable service possible. They are continually learning from various manufacturers and suppliers about new products and product updates, so they have the most up-to-date information.
We have the most experienced sales team in the industry, with an average of 10 years of service at Trail Appliances. Our most seasoned sale consultant has been with us for over 25 years! Our team works with a variety of industries, including builders, designers and architects, to ensure the right products are put into the right places.
Installation & Delivery
Trail Appliances can deliver your purchase and professionally install most items we sell. We have over 25 delivery trucks on the road at any given time. We also have over 15 expert plumbers & gasfitters who can install your new dishwasher, water purification products as well as outfit your mechanical room.
We are also pleased to offer Calgary & surrounding areas a team of HVAC professionals for all of your heating, air conditioning and air purification needs.
Our Mechanical Services team has over 40 years experience and would be happy to come to your home for a free estimate. Feel free to contact us to make an appointment or to find out more about the products we carry. You can reach us at firstname.lastname@example.org or
Mechanical services may vary by location. Please contact your nearest location for information on the services offered in your area.
At Trail Appliances we back up your purchase with a professional parts and service team. When preparing to call for service we ask that you please make sure you have the following information ready so we can help you more quickly:
- The type of appliance
- The manufacturer
- The model number and serial number
- The specific problem that you're having
If you choose not to repair your appliance after having it diagnosed by one of our technicians, simply bring a copy of your paid work order in to the store to receive a $50 credit towards the purchase of a new unit.
To request service,
- Calgary: 403-252-8939
- Red Deer: 1-877-880-1578
- Edmonton: 780-438-4441
- Saskatoon: 1-877-880-1578
To reach Reliable Parts located in our store, please call:
- Calgary South: 403-253-1835
- Calgary North: 403-250-7304
- Red Deer: 403-309-6747
- Edmonton South: 780-431-1536
- Saskatoon: 306-652-5901
Enhanced Home Collection
Trail Appliances is proud to have its Enhanced Home Collection: a variety of products specially selected to enhance your home and enhance your life. When you see this logo you know we have researched the best products for your healthy lifestyle, the best products for your home and the best products for the environment. These include:
- water softeners
- drinking water systems
- air purification
- air conditioners
- garage heaters
- hot water tanks
- tankless water heaters
- central vacuum systems
Our Mechanical Services team offers free in-home testing to check your water and air quality, as well as install your new Enhanced Home Collection product – professional installation by Trail Appliances!
Not all locations in Alberta and Saskatchewan carry every Enhanced Home Collection product so be sure to check with the store closest to you. To learn how each of these products can enhance your home click here.
Trail Appliances makes it easy for you to own the kitchen of your dreams. We offer flexible financing (on approve credit) options with deferral and low-rate easy monthly plans. Take advantage of these financing options and bring home your dream kitchen, a new water softener or even that hot new barbecue you've been eyeing up.
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